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privacy policy

This document outlines In Canberra’s policy regarding the collection, use and disclosure of Personal Data and Business Information when you use the Services, and the choices you have associated with that Personal Data and Business Information. In Canberra uses your Personal Data and Business Information to provide and improve the Services. By using the Services or by providing your Personal Data and Business Information to In Canberra you agree to the collection and use of your Personal Data and Business Information in accordance with this Privacy Policy.

This Privacy Policy is incorporated into and is subject to the Terms and Conditions. Your use of the Services and your provision of any Personal Data, Business Information or location information to In Canberra is subject to the terms of this Privacy Policy, the Terms and Conditions and any other terms under which you have engaged with In Canberra.

 

DEFINITIONS
 

APP means the Australian Privacy Principles as provided for by the Privacy Act.

 

Business Information means any business information provided by you in accordance with the Terms and Conditions.


Cookies means small files stored on your device (computer, tablet or mobile device).


Data Controller - Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which, and the manner in which, any personal information are, or are to be, processed. For the purpose of this Privacy Policy, In Canberra is the Data Controller of your Personal Data.


Data Processors (or Service Providers) - Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. In Canberra may use the services of various Service Providers to process your data more effectively.
 

Data Subject (or User) - Data Subject is any living individual who is using the Services and is the subject of Personal Data.

In Canberra means In Canberra Pty Ltd ACN 656 104 095.
 

In Canberra App means the software application of the same name, which is available for download from the Google Play Store or the Apple App Store, and includes any variation, update or version of that application as they exist from time to time.
 

Marketing Material has the meaning given in clause 8.3 of the Terms and Conditions.

Personal Data - Personal Data means data about a living individual who can be identified from that data (or from that and other information either in In Canberra’s possession or likely to come into In Canberra’s possession).

Privacy Act means the Privacy Act 1988 (Cth).

Privacy Policy means this document and any future versions of this document as they are made from time to time.

Services means the services outlined in the Terms and Conditions, including those provided in the In Canberra App and Website operated by In Canberra.

Terms and Conditions means the document of that name governing rights and obligations between any User of the App and In Canberra.

Usage Data - Usage Data is data collected automatically either generated by the use of the Website or the In Canberra App or from the Website or the In Canberra App’s infrastructure itself (for example, the duration of a page visit).

User has the meaning it has in the Terms and Conditions and includes any user of the Website, and is referred to throughout this Privacy Policy as ‘I’, ‘my’, ‘you’ or ‘your’.

Website means https://www.incanberra.info/ and any website owned and operated by In Canberra from time to time.

 

INFORMATION COLLECTION AND USE
 

In Canberra collects several different types of information for various purposes to provide and improve the Services to you.

Types of Data Collected
 

Business Information
 

While using the Services, In Canberra may require you to provide Business Information.

Personal Data

While using the Services, In Canberra may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  1. email address;

  2. first name and last name;

  3. phone number;

  4. address, State, Province, ZIP/Postal code, City;

  5. areas of specific interest regarding the Services; and

  6. Cookies and Usage Data.
     

In Canberra may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

You may opt out of receiving any, or all, of these communications from In Canberra by following the unsubscribe link or the instructions provided in any email In Canberra sends or through the In Canberra App.

Wherever it is practicable, you have the option not to identify yourself when dealing with In Canberra, the In Canberra App or the Website.  Alternatively, you may elect to use a pseudonym to protect your identity.  In these situations, In Canberra may be limited in the Services that it can provide.
 

Usage Data
 

In Canberra may also collect information on how the Services are accessed and used. This Usage Data may include information such as your computer's or your personal device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
 

Tracking & Cookies Data
 

In Canberra may use cookies and similar tracking technologies to track the activity on the Website or the In Canberra App. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse the Website and the In Canberra App. You can instruct your browser or device to refuse all cookies, and other like data or to indicate when a cookie is being sent. However, if you do not accept cookies (or to provide other like data), you may not be able to use some portions of the Website or the In Canberra App.
 

Examples of Cookies (or other like data) In Canberra may use:

  1. Session Cookies. In Canberra may use Session Cookies to operate the Website or the In Canberra App;

  2. Preference Cookies. In Canberra may use Preference Cookies to remember your preferences and various settings for the Website or the In Canberra App; and

  3. Security Cookies. In Canberra may use Security Cookies for security purposes.

 

UNSOLICITED PERSONAL DATA
 

If In Canberra receives unsolicited Personal Data that In Canberra determines could not have been collected in accordance with this Privacy Policy, In Canberra will destroy or de-identify the Personal Data as soon as practicable, unless it is publicly available or it is unlawful or unreasonable to do so.

 

USE OF DATA
 

In Canberra may use the collected data for various purposes, including to:

  1. provide and maintain the Services;

  2. notify you about changes to the Services;

  3. allow you to participate in interactive features of the Website or the In Canberra App when you choose to do so;

  4. provide customer support;

  5. gather analysis or valuable information so that In Canberra can improve Services;

  6. monitor the usage of the Website and the In Canberra App;

  7. detect, prevent and address technical issues;

  8. provide you with news, special offers and general information about other goods, services and events which In Canberra offers that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information; and

  9. use as Marketing Material.

Your Personal Data is also utilised for In Canberra’s internal business operations and for complying with In Canberra’s legal obligations. In Canberra will only solicit and collect Personal Data that is reasonably necessary for, or directly related to, one or more of the Services.

 

RETENTION OF DATA
 

In Canberra will retain your Personal Data and Business Information only for as long as is necessary for the purposes set out in this Privacy Policy. In Canberra will retain and use your Personal Data and Business Information to the extent necessary to comply with In Canberra’s legal obligations (for example, if In Canberra is required to retain your data to comply with applicable laws), resolve disputes and enforce legal agreements and policies.

In Canberra will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Website or the In Canberra App, or In Canberra is legally obligated to retain this data for longer periods.

 

TRANSFER OF DATA
 

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to In Canberra, please note that In Canberra will transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. In Canberra will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

GDPR
 

The General Data Protection Regulation (GDPR) is a comprehensive European data protection law that provides greater data rights for individuals and increases compliance responsibilities for organisations. The GDPR grants EU residents greater control over their Personal Data (as defined in Article 4 GDPR and in general terms meaning data which, in isolation or in combination with other information, enables you to be identified directly or indirectly) and gives national regulators new powers to impose significant fines on organisations that breach this law.

Where the GDPR applies with regard to any Personal Data or Business Information In Canberra collects, then this section applies to that Personal Data. For the purpose of the GDPR, In Canberra is the ‘controller’.

If you are a resident in the European Economic Area (EEA), you have these rights with respect to your Personal Data and Business Information:
 

  1. access your Personal Data and Business Information;

  2. correct errors in your Personal Data and Business Information;

  3. erase your Personal Data and Business Information;

  4. object to the processing of your Personal Data and Business Information; and 

  5. export your Personal Data and Business Information.

You can seek to exercise any of these rights in relation to your Personal Data and Business Information by sending a request to In Canberra at the contact details provided at the end of this Privacy Policy.

If you have a complaint with respect to your Personal Data and Business Information and you are based in the EEA, or the issue you would like to complain about took place in the EEA, please refer to your local data protection authority.

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DISCLOSURE OF DATA
 

Business Transaction

If In Canberra is involved in a merger, acquisition or asset sale, your Personal Data and Business Information may be transferred. In Canberra will provide notice before your Personal Data and Business Information are transferred and becomes subject to a different privacy policy.
 

Disclosure for Law Enforcement

Under certain circumstances, In Canberra may be required to disclose your Personal Data and Business Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
 

In Canberra may disclose your Personal Data and Business Information in the good faith belief that such action is necessary to:

  1. comply with a legal obligation;

  2. protect and defend the rights or property of In Canberra;

  3. prevent or investigate possible wrongdoing in connection with the Services;

  4. protect the personal safety of Users of the Services or the public; and

  5. protect against legal liability.
     

Marketing
 

In Canberra may use your Personal Data and Business Information if required to produce Marketing Material.

Third Party Providers

In Canberra may use and provide your Personal Data and Business Information to third party providers. To the extent reasonable possible, In Canberra will endeavour to bind third party providers to this Privacy Policy.

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SECURITY OF DATA
 

The security of your data is important to In Canberra but no method of transmission over the Internet or method of electronic storage is 100% secure. While In Canberra strives to use commercially acceptable means to protect your Personal Data and Business Information, In Canberra cannot guarantee its absolute security.

 

SERVICE PROVIDERS
 

In Canberra may employ third party companies and individuals to facilitate the Services, provide the Services on In Canberra’s behalf, perform Services-related services or assist In Canberra in analysing how the Services are used. These third parties have access to your Personal Data and Business Information only to perform these tasks on In Canberra’s behalf and are obligated not to disclose or use it for any other purpose.

 

ANALYTICS
 

In Canberra may employ third party companies and individuals to facilitate the Website and the In Canberra App, to provide the Website and the In Canberra App on In Canberra’s behalf, to perform Services-related services or to assist In Canberra in analysing how the Website and the In Canberra App is used.

These third parties have access to your Personal Data only to perform these tasks on In Canberra’s behalf and are obligated not to disclose or use it for any other purpose.
 

Google Analytics
 

Google Analytics is a web analytics service offered by Google that track and reports website traffic. Google uses the data collected to track and monitor the use of the Website and the In Canberra App. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Website or the In Canberra App available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

 

OTHER
 

Facebook

Their Privacy Policy can be viewed at https://www.facebook.com/about/privacy.

Instagram

Their Privacy Policy can be viewed at https://privacycenter.instagram.com/policy.

LinkedIn

Their Privacy Policy can be viewed at https://www.linkedin.com/legal/privacy-policy.

MailChimp

Their Privacy Policy can be viewed at https://mailchimp.com/legal/privacy/.

 

PAYMENTS
 

In Canberra may use a third-party service provider for the processing of any payments required under the Terms and Conditions.
 

In Canberra will not store or collect your payment card details. That information is provided directly to the third-party payment processor whose use of your personal information is governed by their privacy policy. The payment processors adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 

LINKS TO OTHER SITES
 

The Website and the In Canberra App may contain links to other sites that are not operated by In Canberra. If you click a third party link, you will be directed to that third party's site. It is strongly advised that you review the privacy policy of every site you visit. In Canberra has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

 

CHILDREN'S PRIVACY
 

The Services do not address anyone under the age of 15 ("Children/Child"). In Canberra does not knowingly collect personally identifiable information from anyone under the age of 15. If you are a parent or guardian and you are aware that your Child has provided In Canberra with Personal Data, please contact In Canberra via the method identified below. If in Canberra becomes aware that it has collected Personal Data from Children without verification of parental consent, In Canberra will take steps to remove that information from In Canberra’s servers.

 

CHANGES TO THIS PRIVACY POLICY
 

In Canberra may update this Privacy Policy from time to time. In Canberra will notify you of any changes by posting the new Privacy Policy on the Website, the In Canberra App or by emailing you. In Canberra will let you know via email and/or a prominent notice on the Website or In Canberra App, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on the Website, In Canberra App or communicated to you.

 

CORRECTION OF INFORMATION
 

You may at any time request access to your Personal Data or may correct any inaccurate or out of date information. To do so, please email In Canberra as per the below contact details.

In some circumstances, In Canberra may be required by law not to release to you information pertaining to how In Canberra came into possession of certain Personal Data.  If In Canberra is unable to comply with any request In Canberra will:

  1. endeavour to take reasonable steps to give access in a way that meets In Canberra’s needs and yours; or

  2. provide a written notice to you that sets out:

  1. the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so;

  1. the mechanisms available to complain about the refusal; and

  2. any other matter prescribed by the regulations to the Privacy Act.

 

COMPLAINTS
 

If you have any concerns or complaints about this Privacy Policy, In Canberra’s handling of your Personal Data or compliance with the Privacy Act or any related codes, please contact In Canberra in first instance.

Should In Canberra be unable to satisfactorily resolve your concerns, you are also entitled to make a complaint to the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

 

CONTACT US
 

If you have any questions about this Privacy Policy, please contact In Canberra:

By email: info@incanberra.info

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